1.Purpose
This policy exists to ensure:

• Professional standards
• Consistent behaviour
• High-quality teaching/service delivery
• Accountability
• Operational excellence
• Positive reputation of the organisation
• All staff must follow this policy at all times while representing the organisation.

2.Professional Appearance & Uniform
Uniform Rules:

• Staff must wear the provided uniform during all working hours
• Uniform must be clean, presentable, and complete
• Uniform must not be replaced by personal clothing
• Uniform must be worn properly (not modified or altered)
• Name badge must be worn at all times while on duty

Enforcement:

• Not wearing uniform = penalty of -30 minutes from hourly wage
• Staff may be removed from duties until compliant
• Repeated breaches will follow disciplinary procedure

3.Arrival Time & Class Preparation
Mandatory Arrival Rule:

• Staff must arrive minimum 10 minutes before class start time
• Staff must be fully prepared before class begins

Late Start Rule:

• Starting a class late due to personal lateness or preparation = penalty of -30 minutes from hourly wage
• Repeated lateness will result in disciplinary action

4.Homework Policy (Mandatory)
All staff must:

• Give homework at the end of every lesson (where applicable)
• Clearly explain the homework to students
• Add homework to Alfa CRM after the lesson
• Check homework at the next lesson
• Failure to follow this process is considered misconduct and operational negligence.

5.Student Introduction & Safeguarding Culture
Staff must:

• Introduce themselves to all new children

This includes:

• Trial class students
• New students joining existing classes
• Create a welcoming, safe, and professional environment

6.Weekly Projects Policy (Mandatory Digital Record System)
All staff must:

• Add weekly projects to each child’s folder

Project Upload Rules:
Accepted formats ONLY:

• PDF
• JPG
• Screen recording
• No other formats permitted

Folder Compliance:

• All folders are checked weekly

If a child does not have the previous week’s project uploaded:

• A penalty will be incurred by the responsible staff member
• Repeated failures lead to disciplinary action

7.Professional Behaviour Standards
Staff must:

• Act professionally at all times
• Follow all organisational rules
• Follow instructions from management
• Maintain respectful communication
• Be punctual and reliable
• Use phones only during permitted times
• Follow safeguarding, safety, and operational policies
• Represent the organisation positively

8.Rule Compliance
Failure to follow any operational rule, system, or procedure is considered misconduct.
This includes:

• Uniform policy
• Arrival policy
• Homework policy
• Alfa CRM usage
• Project uploads
• Folder management
• Student engagement rules
• Behaviour standards

9.Disciplinary Procedure (Progressive System)

• Informal reminder
• Formal verbal warning (recorded)
• Written warning
• Final written warning
• Disciplinary action:
• Shift reduction
• Loss of privileges
• Probation
• Suspension
• Termination

10.Accountability System
Management has the authority to:

• Apply penalties
• Enforce wage deductions as stated
• Apply disciplinary action
• Remove staff from duties
• Restrict shifts
• Enforce compliance systems
• Audit staff performance
• Monitor folders, CRM, and records

11.Fairness & Professionalism
All enforcement will be:

• Consistent
• Proportionate
• Professional
• Respectful
• Documented
• Fair across all staff

12.Staff Responsibility
By working for the organisation, staff agree to:

• Follow all policies
• Follow all procedures
• Maintain professional standards
• Accept disciplinary procedures
• Respect leadership authority
• Protect organisational culture
• Maintain quality standards